Informed Consent

What is counselling? People come to counselling for a variety of reasons. You may be looking to make changes, but do not quite know where to start, or may have issues such as depression, anxiety, stress and managing your emotions.  I believe that you know yourself best, and so I work in a collaborative manner with you to reach your goals.

What are the risks and benefits to counselling?  There are risks and benefits associated with pursuing counselling. Counselling may require that you be willing to explore difficult topics or memories, and try new or different behaviours. These experiences can sometimes lead to stronger than usual emotions. Effective counselling attempts to minimize or manage these feelings, which requires cooperation between you and me as your counsellor.  The benefits of counselling include a greater understanding of self, or others, a decrease in troubling symptoms of stress or anxiety, and an overall greater sense of personal well-being. You may learn coping skills that help you to more effectively manage life pressures, and allow you to build stronger more stable relationships with family and friends.

What are my rights to confidentiality? The relationship you create with me is highly confidential. I will not discuss what you share with me to anyone without your written consent.  However, there are limits to client confidentiality and these exceptions include:

  • As your counsellor, I have a duty to report any information you may provide that indicates that you intend to harm yourself or someone else.  I am also required to report an abuse towards a child or elderly person that you may tell me about during our time together. 
  • If you are in the midst of a court proceeding and the court of law subpoena’s counselling records, I am obligated to provide my clinical notes of our work.
  • In order to provide you with the best quality of service, I engage in regular consultation or supervision.  This allows me to discuss cases and get suggestions for interventions and provide a quality service to you.  The information provided to the clinical supervisor is confidential between myself and the supervisor, and the supervisor is held to the same confidentiality parameters as noted here.  I only disclose information applicable to receiving support in providing quality care to you, and do not provide any identifying details about you. 

What are my rights in counselling?

  • You have a right to receive a referral to another counsellor or mental health professional.
  • It is your right to have access to your clinical records or request to obtain copies of your file, subject to legal requirements.  Please note that if you do request this, the file is first scanned for information pertaining to legal requirements, therefore may not be released immediately upon request but within two weeks of the request.  Your right to access your information continues after the end of the counselling relationship.
  • It is your right to refuse therapeutic modalities or interventions that your counsellor at any time during your counselling session.
  • It is your right to terminate counselling at any time by so advising me.

What is the structure of counselling services?  Counselling sessions typically last 50 minutes for individual appointments and 1 hour and 20 minutes for couples or extended appointments.  Appointments are offered at $60 (+GST) for an initial 30 minute consultation, and then $120 (+GST) for full appointments. Couples or extended appointments are offered at $180 (+GST).

Payments can be made online before the session, or at the time of service.  Receipts are available at the end of the session.  If for any reason you need to miss a session, please call me (778-549-6334) to cancel at least 24 hours in advance.  Please note that last minute cancellations or no shows may result in full session fees being charge.  If two consecutive sessions are missed and after three phone calls you cannot be reached, it will be assumed that you no longer wish to continue counselling services and your file will be closed.

If there is an emergency between appointments, please contact your physician, your local hospital emergency, or the Vancouver Crisis Line at 604-872-3311.

With providing the information below, you confirm that you have reviewed this information.  If you have further questions, please wait until you meet with your counsellor, and have your questions answered before agreeing to enter into the process of counselling. You understand that you have the right to end this relationship at any time, and that your participation is an integral part of the process.

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If you are coming for couples counselling, please have each person submit their own response.
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By checking this, you confirm that you have read the Informed Consent and agree to counselling with Lisa Catallo Counselling *